Managing Inappropriate Client Behaviors

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Almost all of us have had to navigate uncomfortable situations in which clients crossed boundaries or engaged in behaviors that made us feel uncomfortable or outright victimized. Today’s episode will explore dealing with inappropriate client behaviors. We’ll discuss personal examples and talk with Licensed Psychological Associate Amber Margareten about setting boundaries and seeking support in her work with clients in prison, inpatient, and memory care settings. We’ll also hear from a physician’s assistant working in an outpatient clinic about her experience dealing with sexual behavior and stalking by clients.

 

Learning Objectives

1. Identify examples of inappropriate sexual behavior that counselors may experience in their work with clients
2. Understand the potential impact of inappropriate sexual behavior on the counselor and counseling relationship
3. Identify specific strategies for addressing inappropriate sexual behavior
4. Explore potential supervisory and policy-based approaches to providing more scaffolding and support for counselors in advance of and in response to inappropriate client behaviors.

Meet our guest

Amber Margaretten is a licensed psychological associate and is licensed to practice psychology in North Carolina. She went to Appalachian State University and North Carolina State University for her undergraduate degree in psychology and obtained her Master’s in Clinical Psychology from North Carolina Central University. Amber has been in the mental health field for about nine years. Much of her work as a
psychologist was in various prisons performing individual therapy, group therapy, and psychological assessments where she worked with all custody levels from minimum custody to death row. She supervised all mental health services and mental health staff at her last facility and developed their treatment program.

Other areas of experience include geriatrics, chronic pain, psychoeducational evaluations, working in group home settings, providing critical incident care to first responders, and providing affirming care to diverse populations. Currently, she is the owner and sole provider at Worry Free Psychology, PLLC, a company primarily focused on conducting psychological evaluations.